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Support

Technical Support


 

Documents:

Zebra Documents:

Zebra Line Mode Fix Document

Zebra LP2844 hood sensor Printer Fix

Zebra Remove old label printer drivers

Zebra Configuration & Dump Mode

Zebra Autosense Procedure

Zebra Batch Print Fix

Zebra Firmware Instructions

 

Visitor Watch Documents:

How to Edit an Appointment Doc

Create User Section Of Admin Guide

Gate Designator Section Of Admin Guide

How To Ban A Visitor

How To Change/Add A Gate Designator

How To Change Barcode Reader Exit Location

How To Import Appointments

How To Print Badges In Advance

How To Save Reports

How To View Notes By Changing The Grid Layout

How To Remove A Gate Designator

Preinstallation Doc

How To Disable The Corex Business Card Scanner

How To Troubleshoot The Barcode Reader

How to Delete an Appointment

How to Delete a Visitor Record

Replace Visitor Watch License File

 

ID Watch Watch Documents:

ID Watch Custom Screens

Two Sided Card Design

 

ASP/Oracle/Server Documents:

How To Use The PreReg Web Page - ASP 334v4

Troubleshooting guide for 80004005 errors in ASP

Oracle Components not found fix

SQL Configuration & Growth Doc

ASP Error 80004005 Solution

ASP to Oracle fix

 

Evolis Documents:

Dualys User Guide

Dualys 3 User Guide

Dualys 4 User Guide

Pebble User Guide

New Pebble User Guide

Pebble 3 User Guide

Pebble 4 User Guide

 

Other Documents:

Point to a New Database Server

ScanShell 800 Calibration Sheet

ScanShell 800r & 800dx Calibration Sheet

All-Star Configuration File

Registration Spreadsheet

 

Downloads:

Microsoft MSDE 2000A

Microsoft SQL Server Express 2005

Adobe Acrobat Reader (Link to website )

SQL Server Management Studio Express

sdk_setup (Driver's License & Business Card Scanning)

WinRAR (Compression Utility - Link to website)

Infragisitics 6.3 (self extracting)

Replacement BCR LF File

Replacement VW LF File

 

Drivers:

Topaz Driver

Zebra Ver. 55725

Evolis New Pebble Driver V7

Evolis New Pebble Firmware 0453

Canon VCC50i

Canon VCC4

Logitech Orbit MP Driver v9.5

ScanShell 800 Driver

Firmware - Zebra 2844

Firmware - Zebra 3842

Contact Support


Recent News


Our customers rave about our products

If you’re a security professional with a need to know who’s in your building or at an event, the All-Star Visitor Tracking System is the system for you!

All-Star, the leader in Visitor Registration Software for the past eleven years, will make any security organization shine!
Richard Lagg – CPP, Security Professional


In the wake of 9/11, security became a premium at all government facilities especially the U.S Army Headquarters for Research, Development and Engineering.

All-Star was able to provide a solution that met our requirements to identify and track all of the visitors and vehicles entering our facility.

Our center has been using the All-Star Visitor Tracking System for the past seven years to help monitor, track, flag and badge visitors and contractors at our Main Visitor Center and recently upgraded to their latest software version to take advantage of the enhanced features and functionalities that we have come to expect from All-Star!
Deputy Chief Mertz - Picatinny Arsenal